Verint Systems

Verint Systems, Inc. engages in providing actionable intelligence. It operates through the following segments: Customer Engagement Solutions and Cyber Intelligence Solutions. The Customer Engagement segment includes customer-centric organizations optimize customer engagement, increase customer loyalty, and maximize revenue opportunities, while generating operational efficiencies, reducing cost, and mitigating risk. The Cyber Intelligence Solutions segment addresses the security intelligence market. The company was founded by Daniel Bodner in February 1994 and is headquartered in Melville, NY.

Earnings data Q4 2021

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Verint Systems, Inc. reports robust Q1 results and targets sustained long-term growth through innovative CX Automation

Verint Systems, Inc. delivered strong Q1 results, with robust SaaS momentum and significant wins from global brands. The company is on track to complete its SaaS transition next year, targeting sustained long-term growth through innovative CX Automation. While cautious about the economic environment, Verint is optimistic about driving revenue growth, margin expansion, and cash flow generation.

Verint reports strong Q2 performance, eyes growth in AI capabilities

Verint's Q2 earnings call highlighted solid performance, with a focus on SaaS metrics, platform innovation, and the company's position in the AI adoption cycle. While facing challenges such as elongated sales cycles, Verint outlined strengths in its market position and opportunities for growth, including AI capabilities and SaaS revenue.

Verint Systems surpasses Q3 expectations, eyes AI-driven growth opportunities

Verint Systems delivered strong Q3 performance, exceeding revenue and EPS expectations, with a focus on SaaS growth and customer wins. The company's transition to SaaS is progressing, but it still faces challenges in managing on-premises revenue. However, Verint sees opportunities in AI-driven growth and partner ecosystem expansion.

Verint Systems reports record Q4 performance amidst SaaS momentum

Verint Systems showcased strong performance in Q4 2023, with record gross margin and a focus on SaaS momentum.
While facing challenges like delayed conversions and lower deal values, the company is well-positioned for growth.
Opportunities lie in the growing interest in SaaS, expanding partner ecosystem, and focus on CX automation.
Overall, Verint's strategic direction towards SaaS transition and AI innovation sets a positive trajectory for future growth.

Verint Systems excels in Q1 with strong SaaS growth and strategic focus on AI and customer expansion

Verint Systems demonstrated robust performance in Q1, driven by strong SaaS revenue growth and notable wins from leading brands, positioning the company for future success.
The focus on completing the SaaS transition next year, enhancing AI capabilities, and driving customer ROI through CX automation are key strategic moves for sustained growth.
While facing challenges such as longer sales cycles and economic uncertainty, Verint has opportunities to capitalize on SaaS revenue growth, customer expansion, and market leadership.

Verint Systems reports robust Q2 performance and optimistic outlook

Verint Systems' Q2 performance reflects strong growth in SaaS metrics and revenue, driven by new bookings and customer acquisitions. The company's focus on AI capabilities and specialized bots positions it well for future growth, despite potential market challenges. With an adjusted revenue guidance of $910 million and a positive outlook for the fiscal year, Verint remains optimistic about its long-term prospects.

Verint Systems beats Q3 expectations, eyes growth through AI

Verint Systems delivered strong Q3 performance, exceeding revenue expectations and showcasing growth potential.
The company's focus on CX Automation leadership, bundled SaaS offerings, and AI adoption positions it for future success.
While facing challenges in transitioning on-premises customers to cloud solutions, Verint's strengths in AI and cloud revenue offer growth opportunities.
Investor Day insights and revenue guidance for fiscal '24 signal confidence in Verint's strategic direction and financial outlook.

Verint Systems beats Q4 expectations, eyes AI-driven growth ahead

Verint Systems delivered strong Q4 results, exceeding revenue and EPS expectations.
AI-powered CX automation is driving growth, with significant wins from top brands.
Focus on AI demand, bundled SaaS growth, and margin expansion key for future success.
Company aims for Rule of 40 status by fiscal '27 through sustained growth and profitability.

Verint Systems reports robust Q1 driven by AI business outcomes

Verint Systems excelled in Q1 with strong revenue performance and significant wins across key sectors.
The company's focus on AI-powered bots and SaaS growth highlights its competitive edge and customer value proposition.
While facing industry challenges and a competitive landscape, Verint is well-positioned to capitalize on AI business outcomes and customer needs.

Verint Systems reports robust Q2 AI growth and customer retention

Verint Systems' Q2 performance reflects strong AI momentum and revenue meeting guidance. The company's focus on delivering measurable AI outcomes and innovative AI portfolio positions it well for growth despite competitive challenges. Opportunities lie in expanding AI adoption in the contact center market and meeting evolving customer demands.

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MELVILLE, N.Y. & WOKING, England--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The CX Automation Company™, celebrated customers across Europe, the Middle East and Africa (EMEA) at the Verint EMEA Inspire Awards. This event was held at Somerset House in London on November 21. The awards ceremony recognized organizations delivering inspirational customer experience (CX) and employee experience (EX) success stories leveraging CX Automation, AI and analytics. The evening honored 26 winners across the E.

Verint Customers Honored for CX and EX Automation Success at the 2024 EMEA Inspire Awards

MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced that a major U.S. travel services company deployed Verint AI-powered Intelligent Voice Assistant (IVA) to replace their legacy telephony IVR (Interactive Voice Response) solution and achieved strong AI business outcomes. The company increased containment in self-service from 10% to 50% of their telephony traffic within the first month, driving $10 million in annual savings. The company was using.

Travel Services Company Deploys Verint AI-Powered Self-Service, Driving $10 Million Annual Savings

MELVILLE, N.Y.--(BUSINESS WIRE)--Verint® (NASDAQ: VRNT) today announced its participation in four upcoming investor events. November 14th and 15th: Oppenheimer AI Impact on Cloud and Communications Summit November 21st: Needham & Company 14th Annual SaaS 1x1 Conference December 12th: Barclays 22nd Annual Global Technology Conference January 8th: 6th Annual Evercore ISI ‘Off to a Running Start' Virtual Bus Tour Please reach out to your sales representative at these firms with any questions a.

Verint Announces Participation in Four Upcoming Investor Events

MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced that a top telecommunications company reported annual savings of more than $10.5 million by using the Verint Intelligent Virtual Assistant (IVA) to power their contact center telephony self-service. The company replaced their old telephony-driven IVR technology with Verint AI-powered IVA to deliver tangible business outcomes, including improving its self-service containment rate and elevating th.

Top Telecommunications Company Reports $10.5 Million Annual Savings from Verint AI-Powered Voice Self-Service

RingCentral

BELMONT, Calif. & MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered trusted business communications for companies of all sizes, and Verint® (NASDAQ: VRNT), a leader in CX automation, today announced a strategic partnership to provide RingCX™ customers access to best-in-class workforce engagement management (WEM) and CX automation. Through this partnership, RingCX customers will have more choice and be able to leverage Verint's leading WEM and CX autom.

RingCentral and Verint Announce Strategic Partnership to Bring AI-Powered Workforce Engagement Management and CX Automation to RingCX Customers

MELVILLE, N.Y.--(BUSINESS WIRE)--Verint® (NASDAQ: VRNT) announces its third quarter conference call date and annual Investor Day. Third Quarter Conference Call Verint will conduct a conference call on Wednesday, December 4, 2024 at 4:30 p.m. ET to review its third quarter financial results (for the quarter ended October 31, 2024) and discuss its outlook. An earnings press release will be issued after the market closes on December 4th. A real-time webcast of the conference call with presentation.

Verint Announces Timing for Third Quarter Conference Call and Annual Investor Day

MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced that a leading bank awarded Verint an $11 million contract for its AI-powered Agent Copilot Bot to assist 6,500 agents in their contact center.* The bank's contact center agents speak with customers for approximately 400 million minutes each year. The Verint AI-powered bot is designed to listen to these calls in the background and provide agents with real-time assistance, including coaching and.

Leading Bank Awards Verint $11 Million Contract for AI-Powered Agent Copilot Bot

MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced it was named a market leader by ISG Research in the ‘Contact Center Advanced' Buyers Guide. Verint was recognized as a leader achieving exemplary status among 34 vendors, underscoring its robust offerings in foundational contact center tools, along with advanced capabilities. With AI-driven solutions for automation, self-service and real-time sentiment analysis, Verint continues to play a key ro.

Verint Named a Market Leader for ‘Contact Center Advanced' by ISG Research

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MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced that it is Certified™ as a Great Place To Work® for the second consecutive year. Globally, 85 percent of Verint employees said that Verint is a great place to work, scoring higher than last year and 28 percentage points higher than a typical U.S.-based company. Notably, Verint received certification in 15 countries this year – an increase over last year's results – signaling the company's dedica.

Verint Earns Great Place To Work® Certification for Second Consecutive Year

MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced that it has been named the overall market leader for both growth and innovation in the Frost & Sullivan Frost Radar™: Voice of Customer (VoC) Analytics, 2024 Report. Frost & Sullivan independently evaluated over 50 global market players, highlighting the top 13 in its Frost Radar report. The Growth Axis in the report evaluates companies based on factors like revenue and growth rates, whi.

Verint Named Market Leader in Frost & Sullivan Customer Experience Report

MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced that a global telecommunications company is elevating customer experience (CX) with the Verint Open Platform. Verint Exact Transcription Bot helped the global telecom company ensure that its customers clearly understand the telecom services that best meet their needs and enhanced the customer onboarding process. These improvements led to a 14-point increase in the transactional NPS score. The te.

Global Telecommunications Company Increases NPS Score by 14 Points with Verint AI-Powered Bots

MORRISTOWN, N.J.--(BUSINESS WIRE)--Avaya, a global leader in enterprise CX, today announced a deepened partnership with, Verint, The CX Automation Company™. Avaya and Verint's ongoing commitment to leveraging their decades-long partnership has helped solidify their industry standing as enterprise CX leaders, empowering their joint customers to innovate and to deliver enhanced customer experiences. The partnership provides businesses with Verint's solutions and AI-powered bots seamlessly integra.

Avaya and Verint Deepen Long-Standing, Award-Winning Partnership to Deliver Advanced AI Solutions

ORLANDO, Fla.--(BUSINESS WIRE)-- #CXautomation--ENGAGE 2024– Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced the expansion of its contact center suite of business analytics solutions for business leaders, business analysts and IT developers. The Verint Data Hub unifies behavioral data across all customer touchpoints across the enterprise and, as such, is a “gold mine” of business insights that can power the contact center and the entire enterprise. Contact centers use the business analyst t.

Verint Expands Contact Center Business Analytics Suite with Verint Genie Bot

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TORONTO--(BUSINESS WIRE)--Connex Telecommunications is proud to announce that it has been recognized as the CCaaS Reseller of the Year at Verint Engage 2024, held in Orlando, Florida. This award highlights Connex's commitment to delivering outstanding customer service and driving business results through cutting-edge CX automation solutions. Verint, The CX Automation Company, hosts its annual Engage conference to celebrate customer success and foster growth in CX automation and AI. Connex was r.

Connex Wins Prestigious Verint CCaaS Reseller of the Year Award at Verint Engage 2024

ORLANDO, Fla.--(BUSINESS WIRE)-- #AI--ENGAGE 2024– Verint® (NASDAQ: VRNT), The CX Automation Company™, today unveiled and demonstrated groundbreaking AI business outcomes delivered by its new Verint Agent Copilot Bots at Engage 2024, the industry's premier CX Automation conference. Verint Agent Copilot Bots each automate a specific agent task. When these AI-powered bots are used together, they can double agent capacity and process twice as many calls. Organizations are using this extra agent capacity.

Verint Agent Copilot Bots Can Double Agent Capacity in the Contact Center

ORLANDO, Fla.--(BUSINESS WIRE)-- #AIoutcomes--ENGAGE 2024--Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced the launch of the Verint Knowledge Automation Bot, a new addition to Verint's market-leading Agent Copilot Bots. With the Verint Knowledge Automation Bot, contact center agents no longer need to spend valuable time searching for the right answers to customer questions while the customer is on hold. Instead, the AI-powered bot automatically searches across multiple enterprise content.

Verint Knowledge Automation Bot Increases Agent Capacity and Elevates CX

ORLANDO, Fla.--(BUSINESS WIRE)-- #AI--ENGAGE 2024 — Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced the winners of its Global Customer Awards at Engage 2024. This premier annual conference is designed to help organizations increase CX automation and achieve AI business outcomes, now. Verint's Engage Global Customer Awards recognize individuals and their respective organizations that are using Verint solutions to deliver significant, tangible AI business outcomes for their companie.

Verint Celebrates Winners of 2024 Engage Global Customer Awards

Five9

MELVILLE, N.Y. & SAN RAMON, Calif.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT) and Five9 (NASDAQ: FIVN) today announced a deeper partnership through a new cloud-to-cloud platform integration focused on AI market leadership. The integrated Verint and Five9 platforms now deliver a powerful array of tangible business outcomes to organizations with full cloud-to-cloud connectivity. “With this deepened partnership, we are making it easier than ever for customers to integrate the Five9 Intelligent CX Pl.

Verint and Five9 Deepen Partnership to Deliver AI-Driven Customer Experiences

Verint Systems Inc VRNT shares are in the spotlight Thursday after The Bear Cave released a bearish report on the contact center company.

Short Seller Targets Verint Systems Stock As AI Threat Emerges: 'The Future Is Certainly Not Verint'

MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced its recognition as a category leader in the 2024 CRM Industry Leader Awards. The company was cited as a frontrunner in four categories: Contact Center Infrastructure, Contact Center Interaction Analytics, Customer Experience Suite and Workforce Engagement Management. CRM Magazine recognizes the leading vendors who point the way forward and drive innovation with the best products and capabilities.

Verint Recognized as a Leading Vendor in the 2024 CRM Industry Leader Awards

MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced that contact centers across multiple industries are deploying Verint Bots to identify optimum opportunities to upsell and cross-sell, resulting in significant sales momentum and revenue generation for brands. Verint AI-powered bots deliver insights and can increase revenue for leading brands: A leading automotive retailer deployed the Verint Exact Transcription Bot and Verint Quality Bot, which.

Verint AI-Powered Bots Drive Upsell and Revenue Opportunities in Contact Centers

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QUINCY, Mass.--(BUSINESS WIRE)--Granite Telecommunications, a leading $1.8 billion provider of communications and technology solutions to businesses and government entities, will host Senator Edward Markey for the official ribbon-cutting ceremony at its new headquarters on Friday, September 20. Located at 1 Heritage Drive in Quincy, this modern facility, situated near Granite's prior headquarters, helps implement the company's forward-thinking vision—“Granite 2.0.” Granite is investing more tha.

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SAN FRANCISCO--(BUSINESS WIRE)--Motive Practicing Wisely and Amino Health announce Amino Motivate, an ACO solution that offers performance analytics and consulting services.

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