LivePerson

LivePerson, Inc. engages in the provision of mobile and online messaging solutions through Conversational Artificial Intelligence (AI). Conversational AI allows humans and machines to interact using natural language, including speech or text. The company operates through the Business and Consumer segments. The Business segment enables brands to leverage the intelligence engine of Conversational Cloud, the firm's enterprise-class cloud-based platform, to connect with consumers through an integrated suite of mobile and online business messaging technologies. The Consumer segment is involved in facilitating online transactions between independent service providers and individual consumers seeking information and knowledge for a fee via mobile and online messaging. The company was founded by Robert P. LoCascio on November 29, 1995 and is headquartered in New York, NY.

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LivePerson focuses on AI and health initiatives for growth

LivePerson's Q4 2022 Earnings Call highlighted the company's strong focus on AI and health care initiatives, with a strategic emphasis on recurring revenue lines and achieving positive EBITDA and cash flow. Despite challenges in Q4, LivePerson's investments in AI and precision health present significant growth opportunities in enterprise AI and healthcare.

LivePerson reports robust Q1 earnings, bets big on generative AI

LivePerson's strong Q1 performance and focus on generative AI products position it for accelerated growth. The company's emphasis on automation and data-driven outcomes enhances its competitive edge. Challenges include delayed expenses impacting EBITDA and transitioning to an AI company.

LivePerson reports strong Q2 earnings, poised for AI-driven growth

LivePerson delivered robust financial results, showcasing growth in revenue, profitability, and adoption of AI products.
The company's strategic focus on automation, partnerships, and market expansion bodes well for future growth and market leadership.
With a strong performance in deal signings and a positive outlook for the year, LivePerson is poised for continued success in the AI-driven customer engagement space.

LivePerson reports robust Q3 earnings, eyes growth through AI innovation

LivePerson's Q3 2023 performance was strong, with a focus on profitability and core strengths. The company's strategic emphasis on messaging, AI automation, and partnerships drove significant customer wins and revenue growth. While challenges exist in sustaining momentum and managing expectations, LivePerson is well-positioned to capitalize on opportunities in the evolving customer service landscape.

LivePerson reports 25% revenue growth in Q4 2023 earnings call

LivePerson's Q4 2023 earnings call showcased strong revenue growth, strategic focus on operational excellence, and plans for transformation. Despite challenges in renewals and capital structure, the company remains optimistic about future performance and opportunities for growth.

LivePerson exceeds Q1 revenue expectations, focuses on growth strategies

LivePerson demonstrated strong revenue performance and operational efficiency in Q1 2024, maintaining confidence in its full-year guidance amidst strategic initiatives and industry recognition.
While facing challenges related to customer churn and cost reductions, the company's focus on partnerships, product enhancements, and financial stability positions it well for future growth.
Opportunities in B2B profitability, product advancements, and strategic partnerships offer avenues for LivePerson to drive innovation, expand market presence, and capitalize on emerging trends.

LivePerson reports strong Q2 earnings, faces Q3 revenue challenges

LivePerson's Q2 performance was solid, meeting revenue targets and showcasing customer traction.
The company's strengths include financial progress, key executive appointments, and strategic transactions.
Challenges ahead include lower Q3 revenue expectations and the need to balance costs with growth.
Opportunities exist in leveraging AI capabilities, expanding customer base, and driving new business initiatives.

LivePerson surpasses Q3 revenue targets, eyes growth amid challenges

LivePerson's Q3 performance exceeded expectations, driven by revenue growth and strategic initiatives.
While facing challenges like customer churn risks and market competition, the company is well-positioned for growth.
Opportunities lie in expanding customer wins, leveraging generative AI, and exploring new business avenues.
Overall, LivePerson's focus on innovation and customer-centricity sets a strong foundation for future success.

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LivePerson, Inc. engages in the provision of mobile and online messaging solutions through Conversational Artificial Intelligence. Conversational AI allows humans and machines to interact using natural language, including speech or text. It operates through the following geographical segments: United States, Germany, Israel, Australia, and Netherlands. The company was founded by Robert P. LoCascio on November 29, 1995 and is headquartered in New York, NY.

The company is showing signs of slowing down, with revenue in the third quarter down from the prior two quarters; Q4 guidance suggests that's going to continue. While new logo wins were down 22 percent, the company has shown consistent improvement in ARPU.

LivePerson: Losing Momentum - Tough Year Ahead

LivePerson, Inc. reported its Q3 financial results on November 7, 2022. The company provides AI-enhanced conversational technologies for online applications.

LivePerson Reports Only Tepid Growth Amid Industry Demand

NEW YORK , Dec. 27, 2022  /PRNewswire/ -- LivePerson, Inc. (NASDAQ: LPSN) ("LivePerson" or the "Company"), a global leader in conversational AI, today announced that Vanessa Pegueros, Bruce Hansen and Yael Zheng have been appointed as independent members of the Company's Board of Directors ("Board"), pursuant to the previously announced agreement with Starboard Value ("Starboard"). "LivePerson is proud to be a trusted provider of industry-leading customer engagement solutions and AI innovation to many of the world's largest consumer brands," said Rob LoCascio, Founder, Chairman and CEO of LivePerson.

LivePerson Appoints Three New Independent Directors

New AI enhancements improve bot and agent performance, boost customer engagement, and accelerate time to value while cutting costs NEW YORK , Dec. 13, 2022 /PRNewswire/ -- LivePerson  (Nasdaq: LPSN), a global leader in customer engagement solutions, today announced enhancements to its Conversational AI that will help brands hold even better conversations with their customers on a massive scale. Four new AI-powered capabilities include AI Search, On-Demand Recommendations, "Small Talk" NLU, and Repeat Intent Rate measurement.

LivePerson enhances Conversational AI capabilities to help brands strengthen customer and agent experiences

The mean of analysts' price targets for LivePerson (LPSN) points to a 79.7% upside in the stock. While this highly sought-after metric has not proven reasonably effective, strong agreement among analysts in raising earnings estimates does indicate an upside in the stock.

How Much Upside is Left in LivePerson (LPSN)? Wall Street Analysts Think 80%

The consensus price target hints at a 30.1% upside potential for LivePerson (LPSN). While empirical research shows that this sought-after metric is hardly effective, an upward trend in earnings estimate revisions could mean that the stock will witness an upside in the near term.

Wall Street Analysts Believe LivePerson (LPSN) Could Rally 30%: Here's is How to Trade

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LivePerson (LPSN) might move higher on growing optimism about its earnings prospects, which is reflected by its upgrade to a Zacks Rank #2 (Buy).

LivePerson (LPSN) Moves to Buy: Rationale Behind the Upgrade

Sales trends were better than expected through September.

Why LivePerson Stock Was Up on Tuesday

LivePerson, Inc. (NASDAQ:LPSN ) Q3 2022 Earnings Conference Call November 7, 2022 5:00 PM ET Company Participants Chad Cooper - Senior Vice President-Investor Relations Rob LoCascio - Founder and Chief Executive Officer John Collins - Chief Financial Officer Conference Call Participants Ryan MacDonald - Needham Mark Schappel - Loop Capital Siti Panigrahi - Mizuho Zach Cummins - B. Riley Securities Ryan MacWilliams - Barclays Jeff Van Rhee - Craig-Hallum Operator Good afternoon ladies and gentlemen.

LivePerson, Inc. (LPSN) Q3 2022 Earnings Call Transcript

-- Revenue of $129.6 million, up 9.5% year over year -- -- Adjusted EBITDA above the top end of guidance -- -- Raising Full Year Revenue Guidance to $517 million - $521 million -- NEW YORK , Nov. 7, 2022 /PRNewswire/ -- LivePerson, Inc. (NASDAQ: LPSN) ("LivePerson" or the "Company"), a global leader in conversational AI, today announced financial results for the third quarter ended September 30, 2022. Third Quarter Highlights Total revenue was $129.6 million for the third quarter of 2022, an increase of 9.5% as compared to the same period last year.

LivePerson Announces Third Quarter 2022 Financial Results

Customer engagement leader recognized for innovation  and proven record of helping businesses succeed and grow NEW YORK , Nov. 2, 2022 /PRNewswire/ -- LivePerson  (Nasdaq: LPSN), a global leader in customer engagement solutions, was named one of the world's top B2B companies for Marketing and Advertising  in Inc. Business Media's first-ever Power Partner Awards, recognizing B2B organizations across the world that have proven track records helping businesses succeed and grow. Inc.'s list highlights companies across industries that empower entrepreneurs and enterprises to do what they do best.

LivePerson honored in Inc.'s inaugural Power Partner Awards for B2B excellence

NEW YORK , Oct. 24, 2022 /PRNewswire/ --  LivePerson, Inc . (Nasdaq: LPSN), a global leader in customer engagement solutions, today announced the planned release of its third quarter financial results after the market close on Monday, November 7, 2022.

LivePerson to Announce Third Quarter 2022 Financial Results on November 7, 2022

Aragon Research report highlights LivePerson's strategy, performance, and reach in field of AI-powered customer engagement NEW YORK , Oct. 17, 2022 /PRNewswire/ -- LivePerson  (Nasdaq: LPSN), a global leader in customer engagement solutions, announced today that it has been named a Leader by Aragon Research in the Globe ™  for Conversational AI  for the second year in a row. The report highlighted LivePerson's wide base of customers across industries, innovative solutions for contact center, marketing, and sales teams, and strong partner network.

LivePerson named Leader in Globe™ report for Conversational AI

Customer engagement leader makes list for second year in a row, now ranked #44 among top 100 U.S. companies recognized for employee sentiment and satisfaction NEW YORK , Oct. 6, 2022 /PRNewswire/ --  LivePerson  (NASDAQ: LPSN), a global leader in customer engagement solutions, has been named to Newsweek's Most Loved Workplaces list for 2022 , ranking at #44 among the top 100 companies recognized for employee happiness and satisfaction at work. Produced in collaboration with the Best Practice Institute (BPI), a leadership development and benchmark research company, the Newsweek rankings were determined after surveying more than 1.4 million employees from businesses with workforces varying in size from 50 to more than 10,000.

LivePerson named to Newsweek's list of the 100 Most Loved Workplaces for 2022

Accomplished three-time CMO, Ruth Zive, joins leading customer engagement solutions company; hosts VIP event for customer care, marketing, and sales leaders NEW YORK , Oct. 4, 2022 /PRNewswire/ -- LivePerson  (Nasdaq: LPSN), a global leader in customer engagement solutions, today announced the appointment of Chief Marketing Officer Ruth Zive , who will be introduced to customers as the host of the company's next Executive Community event in San Francisco on October 20. These signature events bring customer care, marketing, and sales VIPs from the world's top brands together to exchange ideas with peers who work with LivePerson to transform customer engagement through Conversational AI.

LivePerson Appoints New CMO to Accelerate Growth and Drive Operational Rigor

NEW YORK--(BUSINESS WIRE)--Eran Vanounou joins Forter as Chief Technology Officer.

Forter Appoints High-Growth Tech Executive Eran Vanounou as Chief Technology Officer

WASHINGTON & NEW YORK--(BUSINESS WIRE)--Afiniti, the world's leading provider of AI that pairs customers with contact center agents, and LivePerson (Nasdaq: LPSN), a global leader in customer engagement solutions, today announced the native integration of Afiniti's AI pairing technology with LivePerson's Conversational Cloud®. This strategic partnership will help customers have better conversations with brands on their preferred digital channels by connecting them to contact center agents on th

Afiniti and LivePerson Integrate AI Technologies to Help Brands Improve Customer Engagement

Strategic partnership to provide more personalized, seamless banking journeys for Capitec clients NEW YORK and STELLENBOSCH, South Africa , Sept. 8, 2022 /PRNewswire/ --   Capitec Bank (JSE: CPI), South Africa's biggest and fastest-growing digital bank, and LivePerson (NASDAQ: LPSN), a global leader in customer engagement solutions, today announced a strategic partnership to transform Capitec's customer experience in line with its mission to help clients "bank better to live better.

Capitec Bank and LivePerson partner to transform banking experiences through AI-powered customer engagement

New CRM Connector tool modernizes contact centers to help brands deliver  a connected, streamlined experience for both agents and customers NEW YORK , Aug. 31, 2022 /PRNewswire/ -- LivePerson (Nasdaq: LPSN), a global leader in customer engagement solutions, today announced the general availability of CRM Connector, a new tool that extends its CRM integration capabilities into Webex Calling. CRM Connector helps brands modernize contact centers and communications by connecting Webex Calling with market-leading CRM systems such as Salesforce, Microsoft Dynamics, and ServiceNow.

LivePerson strengthens CRM integration capabilities for brands with launch of Webex Calling support

A guidance cut and a wide loss sank the software-as-a-service stock.

Why LivePerson Stock Tumbled Today

LivePerson, Inc. (NASDAQ:LPSN ) Q2 2022 Earnings Conference Call August 8, 2022 5:00 PM ET Company Participants Chad Cooper – Senior Vice President-Investor Relations Rob LoCascio – Founder and Chief Executive Officer John Collins – Chief Financial Officer Conference Call Participants Arjun Bhatia – William Blair Zach Cummins – B. Riley Securities Peter Levine – Evercore Ryan MacDonald – Needham Siti Panigrahi – Mizuho Ryan MacWilliams – Barclays Operator Good afternoon ladies and gentlemen, and thank you for standing by.

LivePerson, Inc.'s (LPSN) CEO Rob LoCascio on Q2 2022 Results - Earnings Call Transcript

LivePerson (LPSN) delivered earnings and revenue surprises of -105.88% and 0.81%, respectively, for the quarter ended June 2022. Do the numbers hold clues to what lies ahead for the stock?

LivePerson (LPSN) Reports Q2 Loss, Misses Revenue Estimates

-- Revenue of $132.6 million, up 11% Year over Year – -- Adjusted EBITDA at the high end of guidance – -- Signed 45 new logo deals, including one of the largest new logo deals in LivePerson's history -- -- Maintains expectation of positive cash flow in the fourth quarter -- NEW YORK , Aug. 8, 2022 /PRNewswire/ -- LivePerson, Inc. (NASDAQ: LPSN) ("LivePerson" or the "Company"), a global leader in conversational AI, today announced financial results for the second quarter ended June 30, 2022. Second Quarter Highlights Total revenue was $132.6 million for the second quarter of 2022, an increase of 11% as compared to the same period last year.

LivePerson Announces Second Quarter 2022 Financial Results

EqualAI's Miriam Vogel leads committee advising the President and National AI Initiative Office on a range of issues related to artificial intelligence NEW YORK , Aug. 2, 2022 /PRNewswire/ -- LivePerson  (Nasdaq: LPSN), a global leader in customer engagement solutions, joined business leaders in congratulating EqualAI  on four years of progress fighting unconscious bias in AI. EqualAI is an independent nonprofit organization and movement founded in 2018 to reduce unconscious bias in the development and use of artificial intelligence.

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