Freshworks

Freshworks, Inc. operates as a software development company that provides software-as-a-service products. Its products include freshdesk, freshservice, freshsales, freshmarketer and freshteam. The company was founded by Rathna Girish Mathrubootham and Shanmugam Krishnasamy in August 2010 and is headquartered in San Mateo, CA.

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Freshworks surpasses revenue expectations, displaces competitors, eyes growth opportunities

Freshworks delivered strong financial performance, exceeding revenue expectations and achieving positive free cash flow.
The company's focus on product innovation, larger customers, and operational efficiency has driven growth.
While facing macroeconomic challenges, Freshworks continues to displace competitors and expand its customer base.
Guidance for Q1 2023 indicates continued growth momentum and strategic focus on unlocking new opportunities.

Freshworks reports strong Q1 earnings, eyes expansion challenges and opportunities

Freshworks had a strong Q1, achieving profitability milestones and showcasing notable customer successes.
While facing challenges in expansion dynamics and pricing strategies, the company is exploring new ways to drive growth and customer satisfaction.
Opportunities lie in winning bigger deals, cross-selling to existing customers, and investing in IT products for broader customer reach.

Freshworks surpasses Q2 revenue expectations with AI-driven growth strategy

Freshworks' Q2 performance exceeded expectations, driven by operational changes and AI capabilities. The focus on larger customers and improved efficiency showcased strength in financial performance and customer adoption.
While challenges like billing impact and demand variations exist, opportunities in AI adoption and market expansion present avenues for growth. Balancing growth and margin improvements will be crucial for sustaining financial stability and market competitiveness.
Overall, Freshworks' Q2 earnings call highlighted a strong performance, with a strategic focus on customer experience and operational efficiency. The company's emphasis on AI adoption, go-to-market changes, and revenue optimization positions it well for future growth and market expansion.

Freshworks surpasses Q3 revenue estimates with AI focus and challenges NRR moderation

Freshworks' Q3 performance exceeded expectations, driven by AI capabilities and customer success stories.
Challenges include moderating NRR in Q4 and cautious expansion due to macro pressures.
Opportunities lie in AI adoption, cross-selling, and aspirations for higher billings growth rates.
Overall, Freshworks remains focused on innovation, customer success, and operational efficiency amidst macroeconomic challenges.

Freshworks reports robust Q4 earnings, eyes growth through AI

Freshworks delivered strong financial results in Q4 2023, driven by go-to-market success and product differentiation through AI innovations.
Despite challenges in the SMB segment, the company remains focused on growth stability, efficiency, and enhancing customer engagement.
Opportunities lie in partnerships, AI product adoption, and strategic initiatives to fuel future growth and improve market positioning.
Overall, Freshworks maintains an optimistic outlook, emphasizing the importance of initiatives playing out before incorporating them into guidance.

Freshworks reports robust Q1 growth, eyes AI-driven expansion

Freshworks' Q1 performance reflects strong revenue growth, cash reserves, and customer retention, under new CEO Dennis Woodside.
The company's strengths in AI innovation, strategic acquisitions, and focus on larger customers position it for continued success.
Challenges include SMB decision-making processes and billing expectations, while opportunities lie in AI-driven sales, market expansion, and cross-selling synergies.
Overall, Freshworks' financial outlook for Q2 and beyond shows a promising trajectory with a strategic emphasis on AI and customer-centric growth.

Freshworks reports robust Q2 earnings, eyes growth through innovation

Freshworks delivered a strong Q2 performance with notable revenue growth, highlighting their financial stability and strategic acquisitions.
The company's focus on innovation, AI initiatives, and customer-centric solutions positions them well for future growth and market competitiveness.
While facing challenges in optimizing strategies and balancing investments, Freshworks has opportunities to leverage their strengths for sustained success.

Freshworks surpasses Q3 expectations, eyes AI and CX growth

Freshworks' Q3 performance exceeded expectations, driven by revenue growth, customer additions, and strategic initiatives. The company's focus on AI and CX solutions, along with improving financial metrics, positions it well for future growth. Challenges lie in sustaining growth rates and enhancing margins to meet long-term targets.

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Freshworks, Inc. is a software development company, which engages in software-as-a-service products. Its products include Freshdesk, Freshservice, Freshsales, Freshmarketer, and Freshteam. The company was founded by Rathna Girish Mathrubootham and Shanmugam Krishnasamy in 2010 and is headquartered in San Mateo, CA.

Freshworks Inc. (FRSH) came out with quarterly earnings of $0.07 per share, beating the Zacks Consensus Estimate of $0.01 per share. This compares to loss of $0.06 per share a year ago.

Freshworks Inc. (FRSH) Q2 Earnings and Revenues Top Estimates

San Mateo, Calif., Aug. 01, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH), a leading software company empowering businesses to delight their customers and employees, today announced financial results for its second quarter ended June 30, 2023.

Freshworks Reports Second Quarter 2023 Results

SAN MATEO, Calif., July 06, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) will announce its financial results for the second quarter ended June 30, 2023 following the close of market on Tuesday, August 1, 2023. Freshworks will host a live audio webcast beginning at 2:00 p.m. Pacific Time / 5:00 p.m. Eastern Time that same day to discuss the company's financial results and business highlights.

Freshworks to Announce Second Quarter 2023 Financial Results on August 1, 2023

Since Freshworks Inc.'s IPO, its revenue growth rates have significantly slowed down as its customer adoption curve moderated. There is a crown jewel in the Freshworks story, however, in that it has a lot of cash and is free cash flow positive. This may be a good time to consider Freshworks as investor expectations reset.

Freshworks: A Compelling Investment With A Fresh Perspective (Upgrade)

Freddy, Freshworks' AI assistant, continues to advance to make generative AI more accessible to employees in support, sales, marketing and IT, making their everyday work easier Freddy, Freshworks' AI assistant, continues to advance to make generative AI more accessible to employees in support, sales, marketing and IT, making their everyday work easier

Freshworks Unveils New Generative AI Enhancements Across Product Lines to Power Greater Business Efficiency

Freshservice helps Texas A&M's transportation department provide students, faculty, staff and visitors with support anytime, anywhere Freshservice helps Texas A&M's transportation department provide students, faculty, staff and visitors with support anytime, anywhere

Freshworks drives digital transformation for Texas A&M University through modernized service management

FRSH delivered strong financial results, with 1Q23 revenue growth of 23% surpassing guidance. The company revised its FY23 revenue guidance upward based on this performance. Improved EBIT margin through cost optimization initiatives indicates management's focus on efficiency. FRSH also achieved an NRR of 108% in 1Q23, exceeding its own guidance.

Freshworks: Strong Execution Seen In Q1, Continue To Stay Long

Freshworks specializes in horizontal business applications for small and midsize companies. The company has strategically positioned itself to cater to the needs of its customers and employees as it expands into larger markets.

Freshworks: Benefiting From Rising Demand In CRM And Marketing Solutions

In most cases, the software provided by Freshworks is used for reading user data for marketing strategies or to automate sales channels. Considering the most recent guidance given for the year 2023, I believe that many should most likely redesign their expectations for the near future.

Freshworks: Scalability And Guidance Imply Undervaluation

Freshworks Inc. (NASDAQ:FRSH ) Q1 2023 Earnings Conference Call May 2, 2023 5:00 PM ET Company Participants Joon Huh - VP of IR Girish Mathrubootham - CEO Dennis Woodside - President Tyler Sloat - CFO Conference Call Participants Elizabeth Porter - Morgan Stanley Brent Thill - Jefferies Pinjalim Bora - JPMorgan Adam Bergere - Bank of America Brent Bracelin - Piper Sandler Brian Peterson - Raymond James Pat Walravens - JMP Securities Ryan MacWilliams - Barclays Nick Altmann - Scotiabank Brett Knoblauch - Cantor Fitzgerald Operator Good day and thank you for standing by. Welcome to the Freshworks' First Quarter 2023 Earnings Conference Call.

Freshworks Inc. (FRSH) Q1 2023 Earnings Call Transcript

Freshworks Inc. (FRSH) came out with quarterly earnings of $0.03 per share, beating the Zacks Consensus Estimate of a loss of $0.02 per share. This compares to loss of $0.01 per share a year ago.

Freshworks Inc. (FRSH) Q1 Earnings and Revenues Top Estimates

Freshworks Inc beat quarterly revenue estimates on Tuesday and posted its first adjusted operating profit as more businesses sought its lower-priced customer engagement software in a tough economy.

Freshworks tops revenue estimates as lower-priced offerings boost demand

SAN MATEO, Calif., May 02, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH), a leading software company empowering businesses to delight their customers and employees, today announced financial results for its first quarter ended March 31, 2023.

Freshworks Reports First Quarter 2023 Results

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SAN MATEO, Calif., April 06, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) will announce its financial results for the first quarter ended March 31, 2023 following the close of market on Tuesday, May 2, 2023. Freshworks will host a live audio webcast beginning at 2:00 p.m Pacific Time / 5:00 p.m. Eastern Time that same day to discuss the company's financial results and business highlights.

Freshworks to Announce First Quarter 2023 Financial Results on May 2, 2023

Indonesian fintech startup increases its customer satisfaction score by 60% using Freshdesk for better query handling and response time improvements Indonesian fintech startup increases its customer satisfaction score by 60% using Freshdesk for better query handling and response time improvements

KoinWorks Levels Up Customer Support Using Freshworks Solutions, Resulting in Higher CSAT Scores

I do not understand the bull case for Freshworks. I believe it has a weak business model plagued by multiple headwinds. Operating performance metrics are weakening.

Freshworks: On A Downward Spiral

Powered by the Freshworks' CX and CRM software, government entities are making huge strides in citizen welfare Powered by the Freshworks' CX and CRM software, government entities are making huge strides in citizen welfare

Freshworks Software Enables Digital Transformation for The Indian Public Sector

Freshworks, Inc. (NASDAQ:FRSH ) Q4 2022 Earnings Conference Call February 7, 2023 5:00 PM ET Company Participants Joon Huh - VP of Finance, IR & Treasury Rathna Mathrubootham - Co-Founder, CEO & Chairman Dennis Woodside - President & Director Tyler Sloat - CFO Conference Call Participants Patrick Walravens - JMP Securities Ryan MacWilliams - Barclays Bank Pinjalim Bora - JPMorgan Chase & Co. Scott Berg - Needham & Company David Hynes - Canaccord Genuity Richard Hilliker - Crédit Suisse Elizabeth Elliott - Morgan Stanley Luv Sodha - Jefferies Brian Peterson - Raymond James & Associates Operator Thank you for standing by, and welcome to the Freshworks Fourth Quarter and Full Year 2022 Earnings Conference Call. [Operator Instructions].

Freshworks, Inc. (FRSH) Q4 2022 Earnings Call Transcript

Freshworks Inc. (FRSH) delivered earnings and revenue surprises of 125% and 2.48%, respectively, for the quarter ended December 2022. Do the numbers hold clues to what lies ahead for the stock?

Freshworks Inc. (FRSH) Q4 Earnings and Revenues Surpass Estimates

SAN MATEO, Calif., Feb. 07, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH), a leading software company empowering businesses to delight their customers and employees, today announced financial results for its fourth quarter and full year ended December 31, 2022.

Freshworks Reports Fourth Quarter and Full Year 2022 Results

Powered by the Freshworks Neo platform, the Freshworks CX and CRM integrations with WhatsApp, Instagram Messaging, and Facebook Messenger, enable teams to deliver intelligent and personalized messages at scale Powered by the Freshworks Neo platform, the Freshworks CX and CRM integrations with WhatsApp, Instagram Messaging, and Facebook Messenger, enable teams to deliver intelligent and personalized messages at scale

Freshworks and Meta Partner to Help Businesses Elevate Conversational Customer Experience Through the World's Most Popular Messaging Apps

NEW YORK--( BUSINESS WIRE )--Bragar Eagel & Squire, P.C., a nationally recognized shareholder rights law firm, is investigating potential claims against Freshworks Inc. (NASDAQ: FRSH) on behalf of long-term stockholders following a class action complaint that was filed against Freshworks on November 1, 2022, with a Class Period from September 21, 2021 to November 1, 2022. Our investigation concerns whether the board of directors of Freshworks have breached their fiduciary duties to the company.

FRESHWORKS ALERT: Bragar Eagel & Squire, P.C. is Investigating Freshworks Inc. on Behalf of Long-Term Stockholders and Encourages Investors to Contact the Firm

SAN MATEO, Calif., Jan. 10, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) will announce its financial results for the fourth quarter and full year ended December 31, 2022 following the close of market on Tuesday, February 7, 2023. Freshworks will host a live audio webcast beginning at 2:00 p.m Pacific Time / 5:00 p.m. Eastern Time that same day to discuss the company's financial results and business highlights.

Freshworks to Announce Fourth Quarter 2022 and Full Year 2022 Financial Results on February 7, 2023

NEW YORK , Jan. 3, 2023 /PRNewswire/ -- Pomerantz LLP is investigating claims on behalf of investors of Freshworks Inc. ("Freshworks" or the "Company") (NASDAQ: FRSH). Such investors are advised to contact Robert S.

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