Freshworks

Freshworks, Inc. operates as a software development company that provides software-as-a-service products. Its products include freshdesk, freshservice, freshsales, freshmarketer and freshteam. The company was founded by Rathna Girish Mathrubootham and Shanmugam Krishnasamy in August 2010 and is headquartered in San Mateo, CA.

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Freshworks surpasses revenue expectations, displaces competitors, eyes growth opportunities

Freshworks delivered strong financial performance, exceeding revenue expectations and achieving positive free cash flow.
The company's focus on product innovation, larger customers, and operational efficiency has driven growth.
While facing macroeconomic challenges, Freshworks continues to displace competitors and expand its customer base.
Guidance for Q1 2023 indicates continued growth momentum and strategic focus on unlocking new opportunities.

Freshworks reports strong Q1 earnings, eyes expansion challenges and opportunities

Freshworks had a strong Q1, achieving profitability milestones and showcasing notable customer successes.
While facing challenges in expansion dynamics and pricing strategies, the company is exploring new ways to drive growth and customer satisfaction.
Opportunities lie in winning bigger deals, cross-selling to existing customers, and investing in IT products for broader customer reach.

Freshworks surpasses Q2 revenue expectations with AI-driven growth strategy

Freshworks' Q2 performance exceeded expectations, driven by operational changes and AI capabilities. The focus on larger customers and improved efficiency showcased strength in financial performance and customer adoption.
While challenges like billing impact and demand variations exist, opportunities in AI adoption and market expansion present avenues for growth. Balancing growth and margin improvements will be crucial for sustaining financial stability and market competitiveness.
Overall, Freshworks' Q2 earnings call highlighted a strong performance, with a strategic focus on customer experience and operational efficiency. The company's emphasis on AI adoption, go-to-market changes, and revenue optimization positions it well for future growth and market expansion.

Freshworks surpasses Q3 revenue estimates with AI focus and challenges NRR moderation

Freshworks' Q3 performance exceeded expectations, driven by AI capabilities and customer success stories.
Challenges include moderating NRR in Q4 and cautious expansion due to macro pressures.
Opportunities lie in AI adoption, cross-selling, and aspirations for higher billings growth rates.
Overall, Freshworks remains focused on innovation, customer success, and operational efficiency amidst macroeconomic challenges.

Freshworks reports robust Q4 earnings, eyes growth through AI

Freshworks delivered strong financial results in Q4 2023, driven by go-to-market success and product differentiation through AI innovations.
Despite challenges in the SMB segment, the company remains focused on growth stability, efficiency, and enhancing customer engagement.
Opportunities lie in partnerships, AI product adoption, and strategic initiatives to fuel future growth and improve market positioning.
Overall, Freshworks maintains an optimistic outlook, emphasizing the importance of initiatives playing out before incorporating them into guidance.

Freshworks reports robust Q1 growth, eyes AI-driven expansion

Freshworks' Q1 performance reflects strong revenue growth, cash reserves, and customer retention, under new CEO Dennis Woodside.
The company's strengths in AI innovation, strategic acquisitions, and focus on larger customers position it for continued success.
Challenges include SMB decision-making processes and billing expectations, while opportunities lie in AI-driven sales, market expansion, and cross-selling synergies.
Overall, Freshworks' financial outlook for Q2 and beyond shows a promising trajectory with a strategic emphasis on AI and customer-centric growth.

Freshworks reports robust Q2 earnings, eyes growth through innovation

Freshworks delivered a strong Q2 performance with notable revenue growth, highlighting their financial stability and strategic acquisitions.
The company's focus on innovation, AI initiatives, and customer-centric solutions positions them well for future growth and market competitiveness.
While facing challenges in optimizing strategies and balancing investments, Freshworks has opportunities to leverage their strengths for sustained success.

Freshworks surpasses Q3 expectations, eyes AI and CX growth

Freshworks' Q3 performance exceeded expectations, driven by revenue growth, customer additions, and strategic initiatives. The company's focus on AI and CX solutions, along with improving financial metrics, positions it well for future growth. Challenges lie in sustaining growth rates and enhancing margins to meet long-term targets.

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Freshworks, Inc. is a software development company, which engages in software-as-a-service products. Its products include Freshdesk, Freshservice, Freshsales, Freshmarketer, and Freshteam. The company was founded by Rathna Girish Mathrubootham and Shanmugam Krishnasamy in 2010 and is headquartered in San Mateo, CA.

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SAN MATEO, Calif., May 14, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc., (NASDAQ: FRSH) today announced participation in the following events:

Freshworks to Participate in Upcoming Investor Conferences

Freshwork (FRSH) has become technically an oversold stock now, which implies exhaustion of the heavy selling pressure on it. This, combined with strong agreement among Wall Street analysts in revising earnings estimates higher, indicates a potential trend reversal for the stock in the near term.

Freshwork (FRSH) Loses -23.99% in 4 Weeks, Here's Why a Trend Reversal May be Around the Corner

Freshworks beat sales and earnings expectations for the first quarter. The company's forward-earnings guidance also beat expectations, but sales targets missed the mark.

Why Freshworks Stock Crashed Today

Freshworks (NASDAQ: FRSH ) stock is falling on Thursday after the software development company announced that founder and CEO Girish Mathrubootham is stepping down. This will have Mathrubootham leave the CEO role to take over as the executive chairman of Freshworks.

Why Is Freshworks (FRSH) Stock Down 17% Today?

Freshworks' shares plunged nearly 30% in premarket trading on Thursday after the CRM software maker cut its full-year revenue forecast and named a new CEO.

Freshworks plunges after cutting annual revenue forecast, CEO transition

Freshworks, the publicly listed SaaS firm, is acquiring U.S.-based startup Device42 for $230 million, the company disclosed in an SEC filing. Alongside the acquisition disclosure, Freshworks revealed that founder Girish Mathrubootham has stepped down as CEO.

Freshworks acquires Device42 for $230M, appoints Dennis Woodside new CEO

Freshworks Inc. (NASDAQ:FRSH ) Q1 2024 Earnings Conference Call May 1, 2024 5:00 PM ET Company Participants Joon Huh - VP, IR Girish Mathrubootham - CEO Dennis Woodside - President Tyler Sloat - CFO Conference Call Participants Scott Berg - Needham Pinjalim Bora - JPMorgan Ethan Brooks - Wolfe Research Brent Thill - Jeffries Rob Oliver - Baird Ayman Akhnoukh - Barclays Daniel Reagan - Canaccord Genuity Pat Walravens - Citizens JMP Elizabeth Porter - Morgan Stanley Operator Good day and thank you for standing by. Welcome to the Freshworks First Quarter 2024 Conference Call.

Freshworks Inc. (FRSH) Q1 2024 Earnings Call Transcript

Freshworks Inc. (FRSH) came out with quarterly earnings of $0.10 per share, beating the Zacks Consensus Estimate of $0.08 per share. This compares to earnings of $0.03 per share a year ago.

Freshworks Inc. (FRSH) Tops Q1 Earnings and Revenue Estimates

Freshworks said on Wednesday that Dennis Woodside will take over as CEO of the CRM software maker, and founder Girish Mathrubootham will be the firm's executive chairman.

Freshworks names Dennis Woodside as CEO, shares tumble

Founder and CEO Girish Mathrubootham will transition to role of Executive Chairman, President Dennis Woodside to become Chief Executive Officer & President Founder and CEO Girish Mathrubootham will transition to role of Executive Chairman, President Dennis Woodside to become Chief Executive Officer & President

Freshworks Announces CEO Transition

SAN MATEO, Calif., May 01, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH), a leading software company empowering businesses to delight their customers and employees, today announced financial results for its first quarter ended March 31, 2024.

Freshworks Reports First Quarter 2024 Results

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Freshworks customers can access Playvox's suite of AI-powered workforce engagement solutions to forecast workloads and better manage their workforce SUNNYVALE, Calif. , April 23, 2024 /PRNewswire/ -- Playvox , the leading provider of Workforce Engagement Management (WEM) solutions for digital-first contact and support centers, officially announced its new Workforce Management Software (WFM) integration to Freshworks Customer Service Applications via an app on the Freshworks Marketplace.

Playvox Brings New Integrated Workforce Management Solutions to Freshworks Customer Service Applications

BERLIN, March 20, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc . (NASDAQ: FRSH) announces that Porsche eBike Performance , a Porsche subsidiary dedicated to developing pioneering electric drive systems for e-bikes, has streamlined its IT operations with Freshworks' AI powered business software, Freshservice ™ and Freddy Copilot capabilities to further improve agent productivity.

Porsche eBike Performance Accelerates IT Efficiency with Freshworks' AI-Powered Enterprise Software

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Software stocks usually trade at steep premiums compared to the broader market. SaaS names in particular often garner nosebleed valuations exceeding 10-times forward sales (or higher), even with ho-hum growth in the low double-digits.

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I give this a buy rating due to its large market and strong execution. The company operates in a $78 billion market with potential for significant growth.

Freshworks: Large TAM Paired With Strong Execution

Freshworks Inc. (FRSH) Q4 2023 Earnings Call Transcript

Software firm Freshworks beat Wall Street estimates for fourth-quarter revenue on Tuesday, driven by a surge in demand for its AI-powered customer support and IT services products.

Freshworks beats fourth quarter revenue estimates on AI-powered demand

Freshworks is the latest enterprise-software company to attribute strong performance in part to the rollout of new artificial-intelligence features.

Freshworks Earnings Top Estimates, Thanks to AI

Full year revenue grew 20% year-over-year for both as reported and constant currency Fourth quarter revenue grew 20% year-over-year, 19% adjusting for constant currency Improved business efficiency with $30.9 million in net cash provided by operating activities and $28.6 million of free cash flow in the quarter SAN MATEO, Calif., Feb. 06, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH), a leading software company empowering businesses to delight their customers and employees, today announced financial results for its fourth quarter and full year ended December 31, 2023.

Freshworks Reports Fourth Quarter and Full Year 2023 Results

You can learn a lot by following the behavior of company insiders when it comes to how they handle positions in their own company.

CEO Slashes Freshworks Stake

Freshworks (FRSH) expands its SaaS offerings through its multi-year strategic collaboration agreement with Amazon Web Services.

Freshworks (FRSH) Partners With AWS to Expand SaaS Offerings

Freshworks currently targets SMBs cost effectively but is successfully pivoting to acquiring large enterprises as customers as well. The company is prioritizing margin expansion with efficient cost management along with rolling out robust AI-focused products and features. Positive valuation outlook, with a potential 23% upside based on projected CAGR in operating income.

Freshworks Is Significantly Undervalued And Does Not Reflect The Potential For Expanded Margins

SAN MATEO, Calif., Jan. 09, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) will announce its financial results for the fourth quarter and full year ended December 31, 2023 following the close of market on Tuesday, February 6, 2024. Freshworks will host a live audio webcast beginning at 2:00 p.m Pacific Time / 5:00 p.m. Eastern Time that same day to discuss the company's financial results and business highlights.

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