Qualtrics International

Qualtrics International, Inc. operates as an experience management platform to manage customer, employee, product, and brand experiences. It operates through the following segments: CustomerXM, EmployeeXM, ProductXM and BrandXM. The CustomerXM includes a system of action that enables organizations to gain understanding across all channels that impact the customer experience and surfaces these insights in real-time to drive improvements. The EmployeeXM allows organizations to draw insights from their employees and improve experience during the employment lifecycle. The ProductXM includes design products people love, decrease time to market, and increase share of wallet by uncovering and acting on user needs, desires, and expectations. The BrandXM includes create a bedrock of loyal followers, acquire new customers, and increase market share by ensuring that brand resonates at each critical touchpoint and attracts target buyers. The company was founded by Scott M. Smith, Ryan Smith, and Jared Smith in 2002 and is headquartered in Provo, UT.

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PROVO, Utah & SEATTLE--( BUSINESS WIRE )--Colleges and universities have seen a bounceback in satisfaction, trust and likelihood-to-recommend post-pandemic, according to the 2023 Education Experience Trends Report from Qualtrics (Nasdaq: XM). All three metrics are up compared to one year ago, demonstrating the institutional loyalty that colleges and universities have even when they are facing difficult challenges.

Trust and Satisfaction in Higher Education Improves, Listening Lags

PROVO, Utah & SEATTLE--( BUSINESS WIRE )--Government organizations globally underperform other industries at listening to their customers and employees, according to the 2023 Government Experience Trends Report, the first of the 2023 Industry Experience Trends research series from Qualtrics (Nasdaq: XM).

Qualtrics Industry Research: Government Ranks Last at Listening to Customers and Employees

PROVO, Utah & SEATTLE--( BUSINESS WIRE )--Qualtrics (Nasdaq: XM), the leader and creator of the experience management category, today announced that Qualtrics Chief Financial Officer Rob Bachman will participate in a fireside chat at the 47th Nasdaq Investor Conference Tuesday, Dec. 6 at 10:00 AM EST.

Qualtrics to Participate in 47th Nasdaq Investor Conference

PROVO, Utah & SEATTLE--( BUSINESS WIRE )--Qualtrics (Nasdaq: XM), the leader and creator of the experience management category, today announced that X4™: The Experience Management Summit will take place in Salt Lake City March 7-9, 2023. After a two-year hiatus, the world's largest gathering of experience management professionals is back live at the Salt Palace Convention Center. Actor and entrepreneur Ryan Reynolds will deliver a headline keynote.

Qualtrics X4 Returns to Salt Lake City March 7-9, 2023

PROVO, Utah & SEATTLE--( BUSINESS WIRE )--Bad customer experiences lead directly to lost revenue, as a negative interaction can mean losing customer loyalty and the potential for additional spending in the future.

Bad Experiences Put $3.1 Trillion in Annual Global Consumer Spending at Risk

PROVO, Utah & SEATTLE--( BUSINESS WIRE )--Qualtrics (Nasdaq: XM), the leader and creator of the experience management category, today announced that dozens of leading healthcare organizations, including Ascension and Intermountain Healthcare, selected Qualtrics solutions in the third quarter of 2022. By adopting technology to better understand patients, caregivers and staff - not just their experience in receiving or providing care, but their emotions, goals and preferences - these healthcare organizations are innovating and leading the industry in human-centered care.

Leading Healthcare Organizations Choose Qualtrics to Deliver Ease and Empathy to Patients and Caregivers

PROVO, Utah & SEATTLE--( BUSINESS WIRE )--Companies expect digital revenue to grow in 2023 but they're struggling to meet customer privacy expectations while maintaining customer profiles in real-time, according to the inaugural 2022 Qualtrics (Nasdaq: XM) Digital Experience Report.

Qualtrics Research: Digital Experience Leaders Expect Digital Revenue to Grow in 2023

PROVO, Utah & SEATTLE--( BUSINESS WIRE )--Employees are exhausted by inefficient work processes, and they're looking for stability amid concerns about rocky economic trends, according to the 2023 Employee Experience Report from Qualtrics (Nasdaq: XM).

Employee Burnout vs. Shrinking Budgets: Qualtrics Announces Top Workplace Trends for 2023

PROVO, Utah & SEATTLE--( BUSINESS WIRE )--Qualtrics (Nasdaq: XM), the leader and creator of the experience management category, today announced that Ascension has selected Qualtrics' patient experience solutions to help transform how the national health system gathers feedback from its patients and turns those insights into improvements to their experiences.

Ascension Chooses Qualtrics to Help Reimagine the Patient Experience

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LONDON--(BUSINESS WIRE)--Qualtrics is announcing the UK cost of living survey results

Side Hustles, Extra Shifts, or a New Job – Inflation Forcing Workers to Raise Their Incomes

PROVO, Utah & SEATTLE--(BUSINESS WIRE)--Cost concerns increasingly outweighed worries about the pandemic as the top reason Americans deferred healthcare, according to a new Qualtrics study.

Rising Costs Replace Pandemic Concerns As Top Reason Americans Defer Healthcare

PROVO, Utah & SEATTLE--(BUSINESS WIRE)--Qualtrics (Nasdaq: XM), the leader and creator of the experience management category, today announced Qualtrics Manager Assist, a new platform that empowers managers to listen, understand and act on feedback from their own teams, in real time, to keep employees engaged and productive.

Qualtrics Announces Manager Assist, Empowering Managers to Own Their Team's Engagement and Success

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Cloud stocks creamed as Fed indicates more rate hikes are coming

PROVO, Utah & SEATTLE--(BUSINESS WIRE)--Tighter budgets put spotlight on the importance of winning consumer loyalty, according to the Qualtrics 2023 Global Consumer Trends Report.

Qualtrics Announces Consumer Trends That Will Shape 2023

PROVO, Utah & SEATTLE--(BUSINESS WIRE)--Qualtrics announced that hundreds of organizations worldwide selected its customer experience solutions in the third quarter of 2022

Leading Organizations Choose Qualtrics to Understand and Act on Customer Feedback During Challenging Times

PROVO, Utah & SEATTLE--(BUSINESS WIRE)--Qualtrics (Nasdaq: XM), the leader and creator of the experience management category, today announced that hundreds of organizations worldwide, including the U.S. Census Bureau, Shannon Medical Center and Endress+Hauser selected its employee experience solutions in the third quarter of 2022 as companies look to attract and retain the best talent, increase employee engagement and improve productivity.

Leading Organizations Choose Qualtrics to Boost Employee Engagement and Retention

PROVO, Utah & SEATTLE--(BUSINESS WIRE)--Qualtrics (Nasdaq: XM) announced its biggest quarter in government with dozens of U.S. government agencies selecting it in the third quarter of 2022.

Federal and State Government Agencies Choose Qualtrics to Transform Customer and Employee Experiences

The business software and services specialist posted impressive third-quarter results last night.

Why Qualtrics Stock Bounced Higher on Tuesday

Shares gained nearly 11% in after-hours trading on Monday after the experience management platform operator released third-quarter results.

Qualtrics Stock Surges on Earnings Beat and 2022 Guidance Increases

Qualtrics International Inc. (NASDAQ:XM ) Q3 2022 Earnings Conference Call October 24, 2022 5:00 PM ET Company Participants Rodney Nelson - Head, Investor Relations Zig Serafin - Chief Executive Officer Chris Beckstead - President Rob Bachman - Chief Financial Officer Conference Call Participants Kirk Materne - Evercore ISI Gabriela Borges - Goldman Sachs Keith Weiss - Morgan Stanley Robert Dee - Truist Mark Murphy - JPMorgan Keith Bachman - BMO Raimo Lenschow - Barclays Arjun Bhatia - William Blair Bhavin Shah - Deutsche Bank Brent Bracelin - Piper Sandler Brian Peterson - Raymond James Operator Ladies and gentlemen, thank you for standing by. Welcome to Qualtrics Third Quarter Fiscal Year 2022 Earnings Call.

Qualtrics International Inc. (XM) Q3 2022 Earnings Call Transcript

Qualtrics International Inc.'s stock jumped more than 10% in extended trading Monday after the experience-management software company reported fiscal third-quarter results that topped Wall Street analysts' forecasts.

Qualtrics' stock jumps after software company beats revenue, earnings estimates

PROVO, Utah & SEATTLE--(BUSINESS WIRE)--Qualtrics (NASDAQ: XM), the leader and creator of the experience management (XM) category, today announced financial results for the third quarter ended September 30, 2022.

Qualtrics Announces Third Quarter 2022 Financial Results

PROVO, Utah & SEATTLE--(BUSINESS WIRE)--Qualtrics (Nasdaq: XM), the leader and creator of the experience management category, today announced CrossXM, a new product line that gives leaders automated insights into how their employee, customer and brand experiences impact one another, helping them identify the actions they can take to drive the biggest impact across their business.

Qualtrics Announces CrossXM, Helping Companies Measurably Improve Business Results With Better Employee, Customer and Brand Experiences

PROVO, Utah & SEATTLE--(BUSINESS WIRE)--Qualtrics (Nasdaq: XM) announced the availability of the Government Web Experience solution for federal, state and local government organizations.

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