TTEC Holdings

TTEC Holdings, Inc. is a digital global customer experience technology and services company. It focuses on the design, implementation and delivery of transformative solutions for many of brands. The firm operates through the following segments: TTEC Digital and TTEC Engage. The TTEC Digital segment provides design, build and operate tech-enabled, insight-driven CX solutions. The TTEC Engage segment provided digitally-enabled customer care, acquisition, and fraud prevention services. The company was founded by Kenneth D. Tuchman in 1982 and is headquartered in Englewood, CO.

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TTEC reports robust 2022 performance, eyes $2.5B revenue in 2023

TTEC's strong performance in 2022 with $2.44 billion revenue and 93 new client wins sets the stage for growth in 2023.
The company faces challenges in the hypergrowth sector but aims to leverage opportunities in AI and offshore services.
With a focus on organic growth, consolidation, and technology investments, TTEC aims for $2.5 billion revenue and $300 million EBITDA in 2023.

TTEC Holdings reports Q1 revenue growth, eyes AI integration for future

TTEC Holdings reported solid financial performance in Q1 2023, driven by revenue growth and strategic focus on AI integration and M&A. The company faces challenges in revenue softness in the Engage segment but sees opportunities in accelerating growth in the Digital business and expanding its client base.

TTEC Holdings reports solid Q2 results amidst AI adoption focus

TTEC Holdings delivered strong financial performance in Q2 2023, focusing on agility, AI adoption, and global expansion to drive future growth.
While facing challenges from macroeconomic pressures and consumer uncertainties, the company remains optimistic about its full-year financial outlook.
Opportunities in AI advancements, partnerships with hyperscalers, and offshore expansion position TTEC well for long-term success and profitability.

TTEC Holdings reports solid Q3 performance amidst economic challenges

TTEC Holdings navigated challenges in client decision-making amidst economic uncertainties, reporting solid Q3 performance and focusing on strategic expansion.
The company's strengths include growth in key verticals, generative AI initiatives, and global delivery capabilities, with a proactive approach to client opportunities.
While facing macroeconomic uncertainties and client behavior challenges, TTEC remains focused on expansion into new markets and offering diversified solutions.

TTEC reports solid 2023 performance, eyes AI for growth

TTEC Holdings navigated challenges in 2023 and is proactively addressing upcoming hurdles in 2024. The company's focus on margin optimization, AI integration, and client augmentation with AI tools positions it well for growth. TTEC's strategic approach to leveraging AI technologies and enhancing customer relationships showcases a forward-looking mindset.

TTEC Holdings surpasses Q1 revenue targets, eyes digital growth

TTEC Holdings' Q1 2024 performance exceeded expectations, with a focus on diversification and digital growth driving revenue and profitability.
While TTEC Digital showed strength in bookings, TTEC Engage faced challenges with new clients, requiring strategic adjustments for sustained growth.
The company remains optimistic about its full-year 2024 outlook, emphasizing long-term growth, client relationships, and technology integration for success.

TTEC Holdings reports Q2 revenue, navigates challenges, eyes offshore expansion

TTEC Holdings navigated challenges in Engage business while showcasing growth in TTEC Digital.
Cost optimization initiatives and new client wins position the company for improved profitability.
Revised financial outlook for 2024 reflects market challenges but offshore expansion offers growth potential.
Overall, TTEC Holdings is strategically adapting to market dynamics for sustainable growth.

TTEC reports Q3 revenue decline but improved profitability amidst challenges

TTEC Holdings navigated challenges of client project delays to report revenue decline but improved profitability, showcasing resilience and strategic focus on profitability.
The company's emphasis on innovation, client acquisition, and cost-saving initiatives positions it well to capitalize on opportunities in AI, client expansion, and operational efficiency.
While facing challenges in revenue growth and financial targets, TTEC's strategic strengths and proactive measures present opportunities for long-term growth and resilience.

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TTEC Holdings, Inc. is a digital global customer experience technology and services company. It focuses on the design, implementation, and delivery of transformative solutions for many brands. The firm operates through the following segments: TTEC Digital and TTEC Engage. The TTEC Digital segment provides design, build, and operate tech-enabled, insight-driven CX solutions. The TTEC Engage segment provides digitally-enabled customer care, acquisition, and fraud prevention services. The company was founded by Kenneth D. Tuchman in 1982 and is headquartered in Greenwood Village, CO.

LONDON, Nov. 3, 2021 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), one of the largest, global CX (customer experience) technology and services innovators for end-to-end digital CX solutions today announced it has won a 2021 GSA Professional Award in recognition of its talent and expertise in the outsourcing industry. TTEC EMEA won with Tom Johnson, UK Operations Director, being named Digital Champion of the Year.

TTEC EMEA Wins an Award at the Global Sourcing Association (GSA) Professional Awards 2021

TTEC (TTEC) doesn't possess the right combination of the two key ingredients for a likely earnings beat in its upcoming report. Get prepared with the key expectations.

Earnings Preview: TTEC Holdings (TTEC) Q3 Earnings Expected to Decline

ENGLEWOOD, Colo. and MELBOURNE, Australia, Nov. 2, 2021 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global customer experience (CX) technology and services innovator for end-to-end digital CX solutions, was announced as the Auscontact Excellence Awards winner of the New South Wales (NSW) state award for Excellence in Operations – People Capability category.

TTEC wins Auscontact Excellence Award for New South Wales Operations - People Capability

DENVER, Oct. 26, 2021   /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), one of the largest, global CX (customer experience) technology and services innovators for end-to-end digital CX solutions, today announced details pertaining to the release of its third quarter 2021 financial results and related conference call and webcast. TTEC will release its earnings results after market close on Tuesday, November 9, 2021 when a press release will be issued.

TTEC Schedules Third Quarter 2021 Earnings Release and Webcast of Investor Conference Call

DENVER, Oct. 19, 2021 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), one of the largest global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, was named a "Strong Performer" in The Forrester Wave™: Customer Analytics Service Providers, Q3 2021. According to the Forrester report, ".

TTEC Recognized as a Strong Performer in Customer Analytics Service Providers Analyst Report

MONTREAL, Oct. 12, 2021 /PRNewswire/ -- TTEC Canada Solutions, Inc., a leading digital Customer Experience as a Service (CXaaS) partner for many of the world's most iconic and disruptive brands, was recognized by the Great Place to Work® organization as one of the 'Best Places to Work' in Quebec in 2021. As a Great Place to Work Certified™ company in Canada, TTEC prides itself on the high trust and performance reflected by its employees and the global authority on workplace culture.

TTEC Canada Recognized on 2021 List of Best Places to Work in Quebec by Great Place to Work®

Let's see if TTEC Holdings (TTEC) stock is a good choice for value-oriented investors right now from multiple angles.

Is TTEC Holdings (TTEC) a Suitable Value Investor Stock?

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DENVER, Sept. 17, 2021 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), one of the largest global CX (customer experience) technology and services innovators for end-to-end digital CX solutions, today resolved the cyber attack on its technology systems.

TTEC Resolves Cyber Incident

TTEC Holdings' (TTEC) CEO Ken Tuchman on Q2 2021 Results - Earnings Call Transcript

TTEC (TTEC) delivered earnings and revenue surprises of 29.59% and 3.66%, respectively, for the quarter ended June 2021. Do the numbers hold clues to what lies ahead for the stock?

TTEC Holdings (TTEC) Tops Q2 Earnings and Revenue Estimates

Shares of TTEC Holdings (NASDAQ:TTEC) were flat in after-market trading after the company reported Q2 results. Quarterly Results Earnings per share rose 69.33% over the past year to $1.27, which beat the estimate of $0.97.

Recap: TTEC Holdings Q2 Earnings

DENVER, Aug. 3, 2021 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), one of the largest, global CX (customer experience) technology and services innovators for end-to-end digital CX solutions, announced today financial results for the second quarter ended June 30, 2021. "Our record revenue and profitability has us well positioned to achieve significant financial milestones in 2021 and beyond," commented Ken Tuchman, chairman, and chief executive officer.

TTEC Announces Record Second Quarter 2021 Financial Results

TTEC Holdings (TTEC) Earnings Expected to Grow: Should You Buy?

DENVER, July 14, 2021 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), one of the largest, global CX (customer experience) technology and services innovators for end-to-end digital CX solutions, today announced details pertaining to the release of its second quarter 2021 financial results and related conference call and webcast. TTEC will release its earnings results after market close on Tuesday, August 3, 2021 when a press release will be issued.

TTEC Schedules Second Quarter 2021 Earnings Release and Webcast of Investor Conference Call

DENVER, June 29, 2021 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), one of the largest global CX (customer experience) technology and services innovators for end-to-end digital CX solutions, is pleased to announce that on June 14, the Company was awarded a Blanket Purchase Agreement (BPA) by the Federal Emergency Management Agency (FEMA). The award is part of the agency's disaster preparedness strategy for fully managed, scalable contact center services and staff during periods of high disaster activity.

TTEC Awarded 5-Year Blanket Purchase Agreement by the Federal Emergency Management Agency

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DENVER, June 3, 2021 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global customer experience (CX) technology and services innovator for end-to-end digital CX solutions, announced today that it has earned three Gold Asia-Pacific Stevie® Sales & Customer Service Awards for Innovation: Innovative use of technology in Human Resources (CultureCX) Innovative use of technology in Customer Service (Healthcare Customer Service) Innovation in Customer Service Management, Planning & Practice In addition to the Gold awards, TTEC also took home a Silver award in Most Valuable Corporate Response and a Bronze award for Most Valuable Service. It is the second year in a row that TTEC has been awarded Gold awards.

TTEC Wins 3 Gold Stevie® Awards for Innovation, Plus Two Others for Valuable Service

DENVER, May 26, 2021 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global customer experience (CX) technology and services innovator for end-to-end digital CX solutions, announced today that Comparably, the leading workplace culture and compensation monitoring site, has ranked it #11 on its list of  2021 Best Operations Teams. The award measures sentiment ratings provided by employees in TTEC's operations departments who anonymously rated TTEC over the past year.

TTEC Ranked Among the Best Employers by Comparably

DENVER, May 25, 2021 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global customer experience (CX) technology and services innovator for end-to-end digital CX solutions, announced today that VoiceFoundry, a TTEC Digital Company, will enter the Canadian market in collaboration with Amazon Web Services (AWS) and its cloud contact center service Amazon Connect. This collaboration combines cloud technology and human expertise to deliver positive customer experiences for companies across Canada.

TTEC's VoiceFoundry Uses Amazon Connect to Enhance Customer Experience Excellence in Canada

DENVER, May 13, 2021 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), one of the largest global digital customer experience (CX) technology and services innovators for end-to-end, digital CX solutions, announced its plans to create 450 customer service jobs in the next six months in the Kansas City region. All positions will initially be work-from-home, with plans to move to a new office location in Overland Park in the near future.

TTEC Announces Plans to Hire 450 Contact Center Agents in the Kansas City region

TTEC Holdings, Inc. (TTEC) CEO Ken Tuchman on Q1 2021 Results - Earnings Call Transcript

Shares of TTEC Holdings (NASDAQ:TTEC) rose in after-market trading after the company reported Q1 results. Quarterly Results Earnings per share were up 96.88% over the past year to $1.26, which beat the estimate of $1.01.

News for TTEC Holdings Stock (TTEC)