eGain

eGain Corp. engages in the development, licensing, implementation, and support of customer service infrastructure software solutions. Its solutions include financial services, insurance, retail, travel and hospitality, ecommerce, helpdesks, and marketing. The company was founded by Ashutosh Roy in September 1997 and is headquartered in Sunnyvale, CA.

Earnings data Q3 2021

Earnings data Q4 2021

Earnings data Q1 2022

Earnings data Q2 2022

Earnings data Q3 2022

Earnings data Q4 2022

Earnings data Q1 2023

Earnings data Q2 2023

Earnings data Q3 2023

Earnings data Q4 2023

Earnings data Q1 2024

Earnings data Q2 2024

Earnings data Q3 2024

Earnings data Q4 2024

Earnings data Q1 2025

Earnings data Q2 2025

eGain meets Q3 revenue guidance, focuses on balanced growth for 2024

eGain's Q3 2023 performance met guidance, reflecting financial stability and resilience in the U.S. customer base. The company faced challenges in securing new logo deals and experienced a decline in total revenue, prompting additional expense controls. However, opportunities lie in the expected revenue for Q4 2023 and the company's focus on balanced growth and profitability for fiscal year 2024.

eGain reports record revenue in Q2 2023 amidst market challenges

eGain's Q2 2023 performance reflects strong revenue growth, operational efficiency, and market resilience despite challenges in sales cycles and cautious spending trends. The company's focus on innovation, partnerships with key industries, and solid financial foundation present growth opportunities in the knowledge-powered customer engagement market.
While eGain faces challenges in navigating evolving market dynamics and competitive pressures, its strategic initiatives like hiring seasoned sales professionals and leveraging AI technology for knowledge management position it well for future growth. Maintaining a balance between innovation, market demand, and financial prudence will be crucial for eGain's sustained success.

eGain reports strong Q3 earnings and plans for sustainable growth

eGain's Q3 2023 performance reflects solid financial results, strong customer wins, and ongoing innovation in customer engagement solutions.
The company's focus on expense controls and growth strategies highlights a strategic approach to balancing profitability and expansion.
While facing challenges in a competitive market, eGain has opportunities to leverage its strengths in innovation and customer demand for continued growth.

eGain reports solid fiscal 2023 performance amidst new challenges

eGain's fiscal 2023 showed growth in revenue and net income, with a focus on profitability and client satisfaction.
While facing challenges in new customer acquisitions, the company remains optimistic about demand trends and opportunities.
Excitement surrounds the upcoming annual customer conference and market interest in Knowledge Hubs.

eGain surpasses Q1 expectations, eyes growth through innovation and clients

eGain's Q1 performance exceeded expectations, with strong financials and customer loyalty metrics.
The company showcased strengths in client acquisitions, innovation with AssistGPT, and industry recognition.
Challenges include maintaining growth momentum and differentiation in a competitive landscape.
Opportunities lie in expanding the client base, driving operational efficiencies through AI, and strategic partnerships.

eGain surpasses Q2 expectations, focuses on growth amid client changes

eGain delivered strong Q2 results exceeding guidance, showcasing financial resilience and innovation in AI and knowledge management.
While facing challenges from client non-renewals and revenue decline, the company's focus on new logo wins and market interest in AssistGPT presents growth opportunities.
Maintaining profitability and addressing client churn will be crucial for eGain's sustained success and market competitiveness in the coming quarters.
With a solid cash position and a strategic outlook for Q3, eGain is poised to navigate challenges and leverage opportunities for future growth and expansion.

eGain reports Q3 revenue dip but boosts profitability with AI

eGain's Q3 performance reflects revenue challenges but strong profitability growth, driven by new client wins and AI solutions.
The company faces short-term financial pressures but maintains a positive outlook with adjusted revenue guidance for fiscal 2024.
Opportunities lie in leveraging R&D investments, expanding customer base, and enhancing AI solutions to drive future growth and market leadership.

eGain reports strong Q4 earnings, eyes AI market growth

eGain's Q4 performance reflects solid financial results and strategic focus on AI knowledge offerings
While facing challenges in a competitive market, the company is well-positioned to capitalize on growth opportunities
Balancing investments with financial discipline will be crucial for sustained profitability and market leadership
Overall, eGain's outlook for fiscal 2025 shows a commitment to innovation and customer-centric strategies

eGain surpasses Q1 expectations, focuses on AI growth opportunities

eGain's Q1 2025 performance exceeded expectations, driven by strong new bookings and strategic focus on AI Knowledge offerings.
While facing challenges such as revenue decline and client losses, the company maintains a strong financial position and growth outlook.
Opportunities lie in SaaS revenue growth, market expansion through AI technology, and proactive investor engagement strategies.
Overall, eGain's performance, strengths, challenges, and opportunities position the company for continued growth and market success.

Revenue

Cost of revenue

Gross profit

Operating expenses

SG&A

Other

Operating income

EBITDA

Net income

Earnings per share

Total assets

Current assets

Cash & equivalents

Receivables

Inventory

Non-current assets

Net PPE

Intangibles

Total liabilities

Current liabilities

Short term debt

Income tax payable

Non-current liabilities

Long-term debt

Total equity

Stockholders equity

Minority interest

Total liabilities & equity

Total debt

Net debt

Book value per share

Cash from operations

Funds from operations

Change in working capital

Cash from investing

Capital expenditure

Purchase/sale of investments

Purchase/sale of business

Other sources

Cash from financing

Change in stock

Change in debt

Cash dividends paid

Cash from other sources

Net change in cash

Free cash flow

eGain Corp. engages in the development, licensing, implementation, and support of customer service infrastructure software solutions. Its solutions include financial services, insurance, retail, travel and hospitality, ecommerce, helpdesks, and marketing. The company was founded by Ashutosh Roy and Gunjan Sinha in September 1997 and is headquartered in Sunnyvale, CA.

SUNNYVALE, Calif., Nov. 10, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the knowledge automation platform for customer engagement, announced that it was selected by KMWorld magazine for the 2023 KMPromise Award.

eGain Wins KMWorld Magazine's KM Promise Award for 2023

SUNNYVALE, Calif., Nov. 09, 2023 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), a knowledge automation platform for customer engagement, today announced it will be participating in the following investor conferences:

eGain to Participate in Two Upcoming Investor Conferences to Discuss AssistGPT, its First-of-its-Kind Solution for Automating Knowledge for Customer Engagement

SUNNYVALE, Calif., Nov. 08, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the knowledge automation platform for customer engagement, announced that it has been named a Visionary in the Gartner Magic Quadrant for the CRM Customer Engagement Center.

eGain Named a Visionary in the 2023 Gartner® Magic Quadrant™ for the CRM Customer Engagement Center

eGain Corporation (NASDAQ:EGAN ) Q1 2024 Earnings Conference Call November 2, 2023 5:00 PM ET Company Participants Jim Byers - MKR IR Ashu Roy - CEO Eric Smit - CFO Conference Call Participants Richard Baldry - ROTH Capital Daniel Hibshman - Craig-Hallum Capital Group Operator Good day, and welcome to the eGain Fiscal 2024 First Quarter Financial Results Call. [Operator Instructions] Please note this event is being recorded.

eGain Corporation (EGAN) Q1 2024 Earnings Call Transcript

SUNNYVALE, Calif., Nov. 02, 2023 (GLOBE NEWSWIRE) -- eGain (Nasdaq: EGAN), a knowledge automation platform for customer engagement, today announced financial results for its fiscal 2024 first quarter ended September 30, 2023.

eGain Reports Improved Profitability and Operating Cash Flow in Q1 2024

eGain Corporation provides customer engagement and success software for medium and large enterprises. The global market for customer engagement solutions is expected to reach $33.11 billion by 2028. Despite an improving pipeline, management's forward guidance is tepid.

Despite A Refilling Pipeline, eGain's Outlook Remains Muted

SUNNYVALE, Calif., Oct. 24, 2023 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN ), the leading knowledge platform for customer engagement, will announce its fiscal 2024 first quarter financial results after the close of regular market trading on Thursday, November 2, 2023, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast.

eGain to Announce Fiscal 2024 First Quarter Financial Results on November 2, 2023

EGain (EGAN) closed at $6.22 in the latest trading session, marking a +1.47% move from the prior day.

EGain (EGAN) Advances While Market Declines: Some Information for Investors

SUNNYVALE, Calif., Oct. 18, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN ), the leading knowledge hub for customer engagement, announced that Rogue Credit Union has deployed its top-rated solution to assist contact center agents and retail bankers across the business.

Rogue Credit Union Elevates CX with eGain Knowledge Hub

In the most recent trading session, eGain (EGAN) closed at $6.20, indicating a +1.47% shift from the previous trading day.

(EGAN) Increases Despite Market Slip: Here's What You Need to Know

In the closing of the recent trading day, eGain (EGAN) stood at $6.37, denoting a -0.78% change from the preceding trading day.

EGain (EGAN) Stock Drops Despite Market Gains: Important Facts to Note

eGain (EGAN) unveils AssistGPT that leverages advanced Generative AI, which enhances customer engagement through advanced knowledge automation.

eGain (EGAN) Elevates Customer Engagement With AssistGPT

SUNNYVALE, Calif., Sept. 25, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN ), the leading knowledge management platform provider for customer engagement automation, launched eGain AssistGPT™ at its Solve™ 23 conference, being held on September 25, at the Brewery, London.

eGain Launches AssistGPT™, First-of-Its-Kind Solution to Automate Knowledge for Customer Engagement

EGain (EGAN) closed at $6.35 in the latest trading session, marking no change from the prior day.

EGain (EGAN) Flat As Market Sinks: What You Should Know

EGain (EGAN) came out with quarterly earnings of $0.11 per share, beating the Zacks Consensus Estimate of $0.06 per share. This compares to earnings of $0.03 per share a year ago.

EGain (EGAN) Beats Q4 Earnings and Revenue Estimates

eGain Corporation (NASDAQ:EGAN ) Q4 2023 Earnings Call Transcript September 14, 2023 5:00 PM ET Company Participants Jim Byers - IR, MKR IR Ashu Roy - CEO Eric Smit - CFO Conference Call Participants Richard Baldry - ROTH MKM Jeff Van Rhee - Craig-Callum Operator Good day and welcome to the eGain Fiscal 2023 Fourth Quarter and Full Year Financial Results Conference Call. All participants will be in a listen-only mode.

eGain Corporation (EGAN) Q4 2023 Earnings Call Transcript

SUNNYVALE, Calif., Sept. 14, 2023 (GLOBE NEWSWIRE) -- eGain (Nasdaq: EGAN), a leading knowledge platform for customer engagement, today announced financial results for its fiscal 2023 fourth quarter and full year ended June 30, 2023.

eGain Reports Fiscal 2023 Fourth Quarter and Full Year Financial Results

SUNNYVALE, Calif., Sept. 05, 2023 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN ), the leading knowledge platform for customer engagement, will announce its fiscal 2023 fourth quarter and full year financial results after the close of regular market trading on Thursday, September 14, 2023, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast.

eGain to Announce Fiscal 2023 Fourth Quarter and Full Year Financial Results on September 14, 2023

SUNNYVALE, Calif., Aug. 29, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN ), the leading knowledge management platform provider for customer engagement automation, announced its Solve™ 23 conference to be held on September 25, at the Brewery, London. It will showcase the next generation of eGain Knowledge Hub™, melding generative AI and knowledge management to automate service.

eGain Solve™ 2023 Ushers the Era of Knowledge Automation, Ignited by Generative AI

SUNNYVALE, Calif., July 20, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge platform for customer engagement, announced a partnership with Talkdesk®, Inc., a global cloud contact center leader for enterprises of all sizes, to help businesses modernize customer service with the power of AI-infused knowledge management and rich digital capabilities.

eGain Partners with Talkdesk to Modernize Customer Service

Li Auto Inc.

Oceaneering

Tingo Group Inc

Here are four top-ranked liquid stocks, Li Auto Inc (LI), Oceaneering International (OII), Tingo Group, Inc (TIO) and eGain (EGAN), which investors can add to their portfolio for solid gains.

Add These 4 Top-Ranked Liquid Stocks for Healthy Gains

Snap

Tencent Music Entertainment Group 

Vipshop Hlds

Zuora

Here we discuss five top-ranked tech stocks, EGAN, VIPS, TME, ZUO and SNAP, which are trading for less than $20 a share with the potential to grow in the rest of 2023.

5 Top-Ranked Tech Stocks Under $20 That Promise Gains in 2H23

America Movil SAB de CV

Amdocs

Investors can consider adding four low-beta tech stocks like AMX, DOX, VIPS and EGAN in their portfolios to hedge against a highly-volatile market.

Buy These 4 Low-Beta Technology Stocks to Combat Volatility

SUNNYVALE, Calif., June 27, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading AI Knowledge platform for customer engagement automation, today announced the launch of a unique pilot program to help businesses adopt generative AI in a risk-free way—eGain® Innovation in 30 Days™ for Generative AI.

eGain Launches One-of-a-Kind Pilot Program for Generative AI

SUNNYVALE, Calif., June 21, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading AI Knowledge platform for customer engagement automation, today announced the launch of the eGain® Knowledge Academy™. Dedicated to fostering a community of knowledge management (KM) professionals—executives, practitioners, researchers, academics, and students—the Academy is focused on the pragmatic application of AI-infused KM to create business value.

News for eGain Stock (EGAN)