Delta Air Lines backtracks changes to its SkyMiles program after customer revoltNew York Post • 10/18/23
Delta loyalty program backlash: Airline backtracks on some changes after an uproar from customersCNN Business • 10/18/23
Delta Air Lines scales back changes to SkyMiles loyalty program after revolt by customersMarket Watch • 10/18/23
Delta walks back some changes to airport lounge access, loyalty program after customer complaintsCNBC • 10/18/23
Southwest making it easier for frequent flyers to reach elite status after Delta outrageNew York Post • 10/16/23
Delta Says Customer Response to Its Overhauled Loyalty Program Highlights "Intense" LoyaltyThe Motley Fool • 10/14/23